The Nue Co FAQs logo
The Nue Co FAQs logo

All articles

Top FAQs

7 articles

Articles

When will you respond to my enquiry?

We are open (except bank holidays) from 9am - 9pm GMT and we aim to respond to all enquiries within two working days. If you have messaged in over the weekend, it may take a little longer for us to respond whilst we work through enquiries chronologic

How does your subscription work?

Monthly Rolling Subscriptions. Our monthly plans are structured so that when you add a product or products to a plan, you’ll receive them each month without having to do anything to re-order, and you will also get 10% off of your products!. Receive y

How quickly will my order arrive?

USOrders are shipped Monday–Friday (excluding holidays). All standard shipments require 1–2 business days to process and up to 5 business days to arrive. All express shipping requires 1-2 business days to process and takes between 2-3 business days t

Where do you ship to?

We ship throughout the US and the UK and to the following locations in Europe:. Austria. Estonia. Ireland. Netherlands. Slovakia. Belgium. Finland. Italy. Norway. Slovenia. Bulgaria. France. Latvia. Poland. Spain. Croatia. Germany. Lithuania. Portuga

What is your return policy?

Our Returns Policy forms part of, and must be read in conjunction with, our Terms and Conditions of Sale. We reserve the right to change this Returns Policy at any time.One time orderIf you would like to return any product(s), except from samples, pl

Can I use your products if I'm taking prescribed medication?

We'd recommend that you check with your doctor before starting any new supplements if you're using any prescription medication.

Can I take your products while I am pregnant or breastfeeding?

A number of our formulas contain adaptogens, which are not advised for pregnant women or while breastfeeding. We would recommend checking with your doctor before using any supplements.