The Nue Co FAQs

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We're sorry to hear this! Drop us an email at info@thenueco.com and we'll help you out.

I can't access my account, what now?

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General

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Why do you offer certain products in refill packaging for subscribers?

I've received a refill in my first subscription order, why?

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I've returned my order - How long will it take to receive a refund/company credit?

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Are your products vegan?

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How long will it take to see results?

How do I know what's right for me?

Can I use multiple products together?

Do I need to keep The Nue Co. supplements in the fridge?

What is the average shelf life of your products?

Do you have a safety and quality control system in place for your products?

Are your products FDA approved?

The product I want is out of stock, when will it be back?

What would you recommend for chronic fatigue?

Why is my product a different colour to my previous purchase?

General product enquiries

Are your topical products clean and natural?

Skin Hydrator contains wheat in the ingredients, how is it gluten free?

What percentage of Vitamin C / ascorbic acid is in TOPICAL-C?

Why do you recommend only using the BARRIER CULTURE CLEANSER in the evening?

Does BARRIER CULTURE MOISTURIZER contain SPF?

I have sensitive skin, can I use BARRIER CULTURE?

Can I use BARRIER CULTURE if I have blemish-prone skin?

Can I use BARRIER CULTURE alongside the rest of my skincare regime (i.e. retinol, AHAs, BHAs)?

How do I fit the BARRIER CULTURE products into my regime?

Can I use products from BARRIER CULTURE with TOPICAL-C?

Can I double cleanse with the BARRIER CULTURE CLEANSER?

Where does the squalene you’re using in BARRIER CULTURE MOISTURIZER come from?

How quickly will I see results from using products in the BARRIER CULTURE collection?

Can I use the BARRIER CULTURE collection with THE PILL?

Can I use the BARRIER CULTURE collection alongside internal supplements?

Do I need to refrigerate products from the BARRIER CULTURE collection because of the probiotic?

I can't access my account, what now?Updated 3 years ago