You can cancel your subscription at any time directly from your account. Alternatively, please reach out to our CX team at info@thenueco.com at least 48 hours prior your renewal and we will be happy to assist you.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:829,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;US\nTo cancel your subscription, please reach out to our CX Team at info@thenueco.com, who will be happy to assist you. \n*Please note that all subscriptions have a minimum commitment of 2 months, and so we are only able to cancel after your second renewal has been placed\n\nUK\nYou can cancel your subscription, following your initial 2 months minimum commitment, directly from your account. Alternatively, please reach out to our CX Team at info@thenueco.com, who will be happy to assist you. &quot;}" style="font-size: 12px; font-family: Arial; font-style: normal;">You can cancel your subscription at any time directly from your account. Alternatively, please reach out to our CX team at info@thenueco.com at least 48 hours prior your renewal and we will be happy to assist you.&#xA0;</span></p><p><br></p><p style="line-height: 1;"><br></p>

How do I cancel my subscription?

Any changes to your subscription (product switches, frequency changes, shipping address, payment method, etc.) can be done directly from your account. You can cancel your plan anytime, by selecting the cancel button on your subscription page in your

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:423,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:534}" data-sheets-userformat="{&quot;2&quot;:829,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Any changes to your subscription (product switches, frequency changes, shipping address, payment method etc..) can be done directly from your account. If you are based in the UK or California, US, you can cancel your plan, following the 2 months minimum commitment, by selecting the cancel button on your subscription page in your account! If located elsewhere, to cancel your plan, please reach out to info@thenueco.com. \nAny request must be sent to our CX team at least 48 hours before your next recurring order date to be actioned.\n\n&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;">Any changes to your subscription (product switches, frequency changes, shipping address, payment method, etc.) can be done directly from your account.&#xA0;</span></span></p><p><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:423,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:534}" data-sheets-userformat="{&quot;2&quot;:829,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Any changes to your subscription (product switches, frequency changes, shipping address, payment method etc..) can be done directly from your account. If you are based in the UK or California, US, you can cancel your plan, following the 2 months minimum commitment, by selecting the cancel button on your subscription page in your account! If located elsewhere, to cancel your plan, please reach out to info@thenueco.com. \nAny request must be sent to our CX team at least 48 hours before your next recurring order date to be actioned.\n\n&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;">You can cancel your plan anytime, by selecting the cancel button on your subscription page in your account! Alternatively, please reach out to our CX team at <a href="mailto:info@thenueco.com">info@thenueco.com</a> at least 48 hours prior your renewal and we will be happy to assist you.</span></span></p><p><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:423,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:534}" data-sheets-userformat="{&quot;2&quot;:829,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Any changes to your subscription (product switches, frequency changes, shipping address, payment method etc..) can be done directly from your account. If you are based in the UK or California, US, you can cancel your plan, following the 2 months minimum commitment, by selecting the cancel button on your subscription page in your account! If located elsewhere, to cancel your plan, please reach out to info@thenueco.com. \nAny request must be sent to our CX team at least 48 hours before your next recurring order date to be actioned.\n\n&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;"><br></span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;"><em>Any request must be sent to our CX team at least 48 hours before your next recurring order date to be actioned successfully.</em></span><span style="font-size:10pt;font-family:Arial;font-style:normal;"><br></span></span></p><p><br></p>

I need to make a change to my subscription, what shall I do?

Of course, you can. You can amend the frequency of your deliveries on your account page or by contacting us at info@thenueco.com. Any request must be sent to our CX team at least 48 hours before your next recurring order date to be actioned successfu

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:831,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Of course you can. You can amend the frequency of your deliveries in your accounts page or by contacting us at info@thenueco.com. &quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">Of course, you can. You can amend the frequency of your deliveries on your account page or by contacting us at info@thenueco.com.&#xA0;</span></p><p><span data-sheets-userformat="{&quot;2&quot;:831,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16773836},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Of course you can. You can amend the frequency of your deliveries in your accounts page or by contacting us at info@thenueco.com. &quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:423,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:534}" data-sheets-userformat="{&quot;2&quot;:829,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Any changes to your subscription (product switches, frequency changes, shipping address, payment method etc..) can be done directly from your account. If you are based in the UK or California, US, you can cancel your plan, following the 2 months minimum commitment, by selecting the cancel button on your subscription page in your account! If located elsewhere, to cancel your plan, please reach out to info@thenueco.com. \nAny request must be sent to our CX team at least 48 hours before your next recurring order date to be actioned.\n\n&quot;}" id="isPasted" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;"><br></span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;"><em>Any request must be sent to our CX team at least 48 hours before your next recurring order date to be actioned successfully.</em></span><span style="font-size:10pt;font-family:Arial;font-style:normal;"><br><br></span></span> <br></span></p>

I have too much product. Can I change my order frequency?

Absolutely. You can change your next charge date or amend your order frequency for up to 3 months by accessing your account. Alternatively, email us at info@thenueco.com and we'll be happy to assist. Please note any subscription changes must be actio

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:207,&quot;2&quot;:{&quot;5&quot;:1}}" data-sheets-userformat="{&quot;2&quot;:831,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Absolutely. You can move your next charge date or amend your order frequency up to 3 months by accessing your account. Alternatively, email us at info@thenueco.com and we&apos;ll be happy to assist. Please note, any subscription changes must be actioned at least 48 hours before your next recurring order.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;">Absolutely. You can change your next charge date or amend your order frequency for up to 3 months by accessing your account.&#xA0;</span><span style="font-size:10pt;font-family:Arial;font-style:normal;">Alternatively, email us at info@thenueco.com and we&apos;ll be happy to assist.&#xA0;</span></span></p><p><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:207,&quot;2&quot;:{&quot;5&quot;:1}}" data-sheets-userformat="{&quot;2&quot;:831,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Absolutely. You can move your next charge date or amend your order frequency up to 3 months by accessing your account. Alternatively, email us at info@thenueco.com and we&apos;ll be happy to assist. Please note, any subscription changes must be actioned at least 48 hours before your next recurring order.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size: 12px; font-family: Arial; font-style: normal;"><strong><em>Please note&#xA0;</em></strong></span><span style="font-size: 12px; font-family: Arial; font-weight: bold; font-style: normal;"><strong><em>any subscription changes must be actioned at least 48 hours before your next recurring order.</em></strong></span></span></p>

I am going away. Can I pause my subscription?

You can do so by accessing your account or by contacting us at info@thenueco.com and we’ll take care of your request. Any request must be sent to our CX team at least 48 hours before your next recurring order date to be actioned successfully.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:829,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can do so by accessing your account or by contacting us at info@thenueco.com and we&#x2019;ll take care of your request.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">You can do so by accessing your account or by contacting us at info@thenueco.com and we&#x2019;ll take care of your request.</span>&#xA0;</p><p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><strong><em>Any request must be sent to our CX team at least 48 hours before your next recurring order date to be actioned successfully.</em></strong></span></p>

What if I need to change the address on my plan?

We are happy to switch your product with another one that suits you better. Let us help you find the perfect alternative for you. Please contact us at info@thenueco.com. You can easily cancel or change your plan anytime by logging into your account o

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:328,&quot;2&quot;:{&quot;5&quot;:1}}" data-sheets-userformat="{&quot;2&quot;:829,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Within the first 2 months, we are happy to switch your product with another one that suits you better. Let us help you finding the perfect alternative for you. Please contact us at info@thenueco.com. After the 2 months, you can easily cancel or amend your plan by accessing your acccount or by emailing us at info@thenueco.com.\n\nAny request must be sent to our CX team at least 48 hours before your next recurring order date to be actioned.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;">We are happy to switch your product with another one that suits you better.&#xA0;</span></span></p><p><span data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:328,&quot;2&quot;:{&quot;5&quot;:1}}" data-sheets-userformat="{&quot;2&quot;:829,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Within the first 2 months, we are happy to switch your product with another one that suits you better. Let us help you finding the perfect alternative for you. Please contact us at info@thenueco.com. After the 2 months, you can easily cancel or amend your plan by accessing your acccount or by emailing us at info@thenueco.com.\n\nAny request must be sent to our CX team at least 48 hours before your next recurring order date to be actioned.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;"><span style="font-size:10pt;font-family:Arial;font-style:normal;">Let us help you find the perfect alternative for you. Please contact us at info@thenueco.com. You can easily cancel or change your plan anytime by logging into your account or by emailing us at info@thenueco.com.<br></span><span style="font-size:10pt;font-family:Arial;font-weight:bold;font-style:normal;"><br></span><span style="font-size: 12px; font-family: Arial; font-weight: bold; font-style: normal;"><em>Any request must be sent to our CX team at least 48 hours before your next recurring order date to be actioned successfully.</em></span></span></p>

What if I don’t like the product I'm subscribed to?

Log into your account, click on the 'Edit info' section, then 'Edit Payment Method' and update your card details. If you need further support, please reach out to info@thenueco.com

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:829,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Log into your account,  click on the &apos;Payment Method&apos; section and update your card details. If you need further support please reach out to info@thenueco.com&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">Log into your account, click on the &apos;Edit info&apos; section, then &apos;Edit Payment Method&apos; and update your card details. If you need further support, please reach out to info@thenueco.com</span></p>

I need to update my card details. What should I do?

We're sorry to hear this! Drop us an email at info@thenueco.com and we'll help you out.

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-userformat="{&quot;2&quot;:829,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;We&apos;re sorry to hear this! Drop us an email at info@thenueco.com and we&apos;ll help you out.&quot;}" style="font-size:10pt;font-family:Arial;font-style:normal;">We&apos;re sorry to hear this! Drop us an email at info@thenueco.com and we&apos;ll help you out.</span></p>

I can't access my account, what now?

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Skin Hydrator contains wheat in the ingredients, how is it gluten free?

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I have sensitive skin, can I use BARRIER CULTURE?

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Can I double cleanse with the BARRIER CULTURE CLEANSER?

Where does the squalene you’re using in BARRIER CULTURE MOISTURIZER come from?

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Do I need to refrigerate products from the BARRIER CULTURE collection because of the probiotic?